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Other chat bots will help you interact with online services: send a message to the Postmates courier hauling your groceries across town or the Go Butler assistant picking up your dry cleaning. It will ask how much you want to spend and show you some options.
Live Person He laughed: "To order flowers on 1-800-Flowers, you never have to call 1-800-Flowers again."Facebook handed the more than 50 million businesses on Messenger the tools needed to build interactive experiences, or "chat bots," that reach the 900 million people who use the messaging app each month.
Analysts are betting Facebook will find a way to make money if legions of businesses start using Messenger to chat with customers and sell goods and services.
Jefferson Graham reports from the F8 Developer conference in San Francisco.
SAN FRANCISCO — You already chat with friends on Facebook Messenger.
KLM Royal Dutch Airlines recently began allowing passengers to check in, get flight updates, make travel changes and talk to customer service reps in its Messenger app.
You can hail a ride on Uber and Lyft by tapping a new transportation option inside Messenger.R/GA London and Unilever have created a Facebook Messenger chatbot that tells personalized bedtime stories.The initiative -- for oral care brand Signal -- is designed to encourage parents and children to brush their teeth together, and to develop good habits for life.Participants sign up via Facebook Messenger, where they get to personalize the adventure by answering questions about what time they like to clean their teeth, how many children are taking part, their names, and the country where they live.The story, made up of 21 two-minute episodes, is about a family transported to a magical realm inhabited by quirky animal characters.In order to maximize reach, "Little Brush, Big Brush" is also available in-store via barcode scan, as well as through SMS and voice call.